In the world of search, social and mobile marketing, understanding the target audience is crucial for success for B2B. While many industries have adapted to evolving consumer preferences, one demographic that consistently proves challenging for intrusive marketing tactics is B2B engineers and technical personnel. Engineers, with their analytical minds and problem-solving focus, often resist and reject intrusive marketing methods. To delve into the reasons behind this resistance, we must explore the unique mindset and preferences of the engineering community.
- The Rational Mindset:
Engineers are known for their logical and analytical thinking. They are trained to assess situations critically and make decisions based on data and evidence. Traditional intrusive marketing, which often relies on emotional appeals and flashy presentations, does not align with the rational mindset of engineers and your technical buyers. Engineers prefer information that is precise, technical, and relevant to their work. Intrusive marketing, with its emphasis on emotional triggers, tends to miss the mark with this audience.
- Value Over Hype:
Engineers prioritize value and functionality over flashy marketing. They are more interested in the technical specifications, features, and benefits of a product or service rather than the hype surrounding it. Intrusive marketing strategies that focus on creating a buzz rather than highlighting the practical aspects of a product are less likely to resonate with engineers. They seek information that helps them do their daily tasks and make informed decisions based on the merits of a solution rather than its popularity.
- Time Constraints:
Engineers often work in fast-paced environments where time is a precious commodity. Intrusive marketing methods that interrupt their workflow or demand immediate attention are perceived as time-wasters. Engineers prefer to access information on their terms and timelines. Content that allows them to consume details at their own pace and convenience is more likely to be well-received and why I always recommend B2B’s to ramp up their online publishing efforts. Intrusive marketing tactics, which demand an immediate response, can be counterproductive and lead to a negative perception of your industrial product or service.
- Technical Accuracy Matters:
In the engineering realm, precision is paramount. Engineers expect marketing content to be technically accurate and aligned with their expertise. Intrusive marketing campaigns that oversimplify technical concepts or present inaccurate information risk alienating the engineering audience. To gain the trust of engineers and technical personnel, marketing materials must demonstrate a deep understanding of the technical aspects of the products or services being promoted.
- Building Relationships, Not Transactions:
Engineers value relationships built on trust and expertise. They are more likely to engage with companies that understand their needs and provide meaningful solutions. Intrusive marketing, with its focus on quick transactions and one-time sales, may not foster the long-term relationships that engineers seek. Building trust through informative and educational content is more likely to resonate with this audience.
- Oh...Don’t Forget to Tell Your Brand Story
True, as mentioned in item #1, the technical crowd relies on logic and analytics. However, they are not totally void of emotions. They can respond to emotional appeals and flashy marketing like anyone. Just ensure that your online content is precise, technical, and relevant to their work.
That said, I have found most B2B industrial marketers have a unique brand story to tell and often do not emphasis their unique story in their marketing materials. Many times, once you get the facts right, that unique brand story, told in an effective way, can make the difference between being selected and not being selected.
The resistance of engineers to intrusive marketing can be attributed to their rational mindset, preference for value over hype, time constraints, the need for technical accuracy, and the importance of building lasting relationships. Marketers aiming to connect with engineers must tailor their strategies to align with these preferences, focusing on delivering precise technical information, respecting time constraints, and building trust through genuine, value-driven interactions. By understanding and adapting to the unique characteristics of the engineering and technical community, marketers can overcome the challenges posed by intrusive marketing and create meaningful connections with this influential demographic.
However, do not forget to weave your unique brand story into all your well written and precise technical information written for all those so-called, left brain buyers. That could be the difference in a highly technical landscape.
Need a little help crafting your B2B marketing strategy? , give me a call or contact me via email.
A passionate marketer attempting to change the way industrial marketers leverage the web as a growth-oriented, lead generation machine. View all posts by Tom Repp